Voice recognition coming to your bank
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In the future, your banker will know you. Even if you never call to your bank, even if it’s a giant bank with a high employee churn rate. The reason is simple: Your voice will identify you.
Voice biometrics, so far not a hot technology in the US, is slowly gaining interest. RSA (now part of EMC, an information security company) opens the round, and announces it will include some voice recognition filters in its Adaptive Authentication service, packaged to banks.
The technology shows the usual scheme. Your voice print will be recorded several times and stored as the official ones. Whenever you contact your bank, your words would be compared to them, and depending on the match accuracy, you’re… you or not.
Such a system would help customers and banks themselves to trust each other. For the record, we covered the story of a bank customer calling his bank with SkypeOut in America, and who wasn’t authorized to use the service because his telephone number didn’t show up.
As a comparison, Europe, especially in Germany, seems to interested in voice recognition for a longer time. Voice.Trust has been funded up to $2.4 million to further develop consumer-oriented product and to boost its international sales. IBM took a 5% stake in the company, and the company teamed with Skype and eBay for online transactions.
Oct 25, 2006 | By Nuno
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