VoIP phishing hit a Californian bank

Less impressive than a Bonnie and Clyde robbery, but more efficient, the bank VoIP phishing is currently a benign tumor that slowly but surely getting stronger. This time, it hit the Santa Barbara Bank & Trust.

The tactic doesn’t change. A spoof email just this one is sent to the bank customers:

“We’ve noticed that you experienced trouble logging into Santa Barbara Bank & Trust Online Banking.”

“After three unsuccessful attempts to access your account, your Santa Barbara Bank & Trust Online Profile has been locked. This has been done to secure your accounts and to protect your private information. Santa Barbara Bank & Trust is committed to make sure that your online transactions are secure.”

Customers go phone a number in Southern California ― which doesn’t mean phone calls are routed within the region. Once the call starts, an automatic voice asks them to enter their bank account number (hear the voice message, recorded here in .wav format).

Websense, which reported the case, noticed that “the phone response does not mention the bank name, which could be a potential indicator that this number is being used for fraud against other entities.”

Jul 2, 2006 | By Nuno

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